Beat Trainer – D2C Job in Airtel India

Key Deliverables

Training Calendar Creation :

Create Beat Plan basis training need identification.
Training Delivery and Governance :
Train OR team on Product selling and customer experience management.
Ensure implementation of training guidelines at stores.
Travel stores to train the CROs and conduct training need analysis trainings resulting in increase in sales.

Operations:

Monitor, review and drive performance of CRO
Drive training and certification targets for new and existing store staff
Identify gaps & create solutions to improve the induction & output of store staff

Skills Required

Soft skills
CS process training
Device familiarity & selling skills training
Mobile Technology landscape

Educational Qualifications

Must have: Post-graduation, MBA or equivalent Business Management Diploma
Work Experience

Must have: 3-5 years of training experience
We are a fun-loving, energetic and fast growing company that breathes innovation. We strive to give an unparalleled experience to our customers and win them for life. One in every 24 people on this planet is served by Airtel.

Here, we put our customers at the heart of everything we do. We encourage our people to push boundaries and evolve from skilled professionals of today to risk-taking entrepreneurs of tomorrow.
We hire people from every realm and offer them opportunities that encourage individual and professional growth. We are always looking for people who are thinkers & doers; people with passion, curiosity & conviction; people who are eager to break away from conventional roles and do ‘jobs never done before’ .

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