Position Title: Bancassurance Officer Department HDFC Bank –Branch Banking
Level/ Band: Executive
Role Summary: Provide support in Sales of Life Insurance business through bank customers at bank branches across assigned locations
B Organizational Relationships: Reports To Territory Sales Manager
CTC: 2.50 Lacs
C Job Dimensions
Geographic Area Covered: Branches
Internal Stakeholders: Training ,Branch Operations ,Distribution Operations
External: Channel Partner
D Key Result Areas
Organization Process Key Contributions
Sales • Drive wallet Share in the allocated bank branches with focus product mix. • Build relationship with the Bank Sales/ operations team to achieve pre-set business targets on ANP, Productivity, Case count, Active branch, Active sales staff and various KPIs for designated branches. • Capability of Self Lead Generation. • Working jointly with the Branch Manager / Branch LGs on Business plans • Driving and motivating the branch staff along with Bank RM and providing support for logging in applications sourced • Prospect and meet customers within and outside the Branch as when required • To achieve branch RM Activation & Income targets • Work collectively with Bank Sales / operations team and conduct joint sales calls as a team to achieve business nos.
Relationship Management • Managing the relationship between internal team and channel partner so as to Foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner. • Provide all possible support to the channel partner as a face of parent company. • Effectively execute all Marketing activities as per Partner’s requirement. • Ensuring timely issuance of policies with resolving all pending etc. Tata AIA Life Insurance Co. Ltd • Adhere to the customer touch-point engagement in order to service his portfolio of customers. • To maintain the desired persistency ratio. • Prompt post-sales service with respect to all domains.
Ensure Compliance • Ensure compliance to internal sales process & other compliance standards • Should be process & product champion to ensures adherence to policies and procedures to cultivate a compliance culture in the team
MIS • Adhering to the Training Road map. • Providing timely reports to the Supervisor as per the requirement. • Adhering to the TALIC code of conduct.
E Skills Required
Technical • InsuranceBFSI Background • Understanding of Prospecting and Sales • Customer Service – Problem Solving skills • Peer level co-ordination and influencing skills (Psychometric Test suggested)
Behavioral – Essential: • Interpersonal skills • Communication skills • Teamwork Skills • Influencing skills • Relationship Building skills • Decision making skills • Language Skills Local language, Hindi English
Desired • Creative thinking skills • Supervising/Leadership skills
F Incumbent Characteristics
• Qualification: Graduate
• Experience: Min.6 months to 1 year in Sales (Insurance / Financial Service Background)
Age: 30 years or below